Privacy Policy
Last Updated: 17-4-2026
This Privacy Policy explains how OmniForge VOF ("we", "us", "our") handles personal data across:
- our public website and company interactions
- OmniForge Desktop, which is designed around local, on-device processing
This policy covers how we handle data in our desktop product and website interactions.
1. Who We Are
OmniForge VOF
Registered in the Netherlands
KvK Number: 98113747
Website: https://omniforge.online
Contact: contact@omniforge.online
2. Quick Guide
| If you are... | Read this section... |
|---|---|
| Downloading, installing, or using OmniForge Desktop for local on-device workflows | Desktop Privacy |
| Browsing our website, submitting a contact form, subscribing to the newsletter, or reviewing our legal pages | Website & company interactions below |
3. Website & Company Interactions
When you interact with our public website or with OmniForge as a company, we may process:
- contact details you submit through forms or email
- newsletter subscription details, where you opt in
- cookie consent choices
- website analytics data, where analytics cookies are enabled with consent
- billing and invoice details for commercial communications or transactions
- support and business correspondence
We use this data to operate the website, respond to requests, send newsletters you asked for, manage consent, process billing, and comply with legal obligations.
4. Website-Related Third Parties
Our website and general company operations may involve the following providers:
- Amazon Web Services (AWS) - site and infrastructure hosting. Privacy Policy
- Cloudflare - DNS, CDN, website security, and performance services. Privacy Policy
- Stripe - payment processing and limited billing/customer data handling. Privacy Policy
- Resend - transactional and notification email delivery. Privacy Policy
- Google Workspace - business communications and support. Privacy Policy
- Google Analytics - website analytics, only after consent where required. Privacy Policy
- Cookiebot (Usercentrics A/S) - cookie consent management. Privacy Policy
For more details about hosted-service vendors, see Cloud Privacy and our Sub-Processor Policy.
5. Desktop Privacy
OmniForge Desktop is a local-first desktop application. Its core document, recording, transcription, search, and AI workspace functionality runs on your Mac.
For core local desktop use, we do not upload the contents of your files, recordings, transcripts, prompts, or outputs to OmniForge servers.
5.1 What Stays Local
For core desktop workflows, the following stays on your device:
- documents, recordings, transcripts, prompts, outputs, and local indexes
- local AI inference used by the desktop app
- recordings and transcriptions created in the app
5.2 What Can Leave Your Device
Even though the desktop app is local-first, some limited desktop-related activity can still involve network requests or information reaching our systems or trusted providers:
- downloading the installer
- checking for or downloading application updates
- downloading local AI model files
- contacting support or sending us information yourself
- processing billing or invoicing if you purchase paid desktop features or related services
- sending optional, opt-in anonymized product telemetry, if that feature is enabled in the desktop app
- using an optional cloud-connected feature, if you explicitly choose to use one
5.3 Desktop Data We Process
| Data Type | Purpose | Typical Legal Basis |
|---|---|---|
| Installer/download request data, IP address, and basic device/network metadata | Delivering the installer, preventing abuse, and maintaining service security | Legitimate interest |
| Update and model-download request data | Delivering desktop updates, local AI model files, and securing distribution infrastructure | Contractual necessity / legitimate interest |
| Support and contact information (for example email address and message content) | Responding to support, troubleshooting, and customer communications | Contractual necessity / legitimate interest |
| Optional anonymized desktop telemetry, if enabled by you | Improving the desktop product, diagnosing issues, and understanding product usage at an aggregate level | Consent |
| Billing and invoice data, if you purchase paid desktop features or related services | Payment processing, invoicing, accounting, fraud prevention, and legal compliance | Contractual necessity / legal obligation |
For clarity:
- the contents of files, recordings, transcripts, prompts, and outputs used in core desktop workflows stay on your device
- if desktop telemetry is enabled, it contains anonymized usage data only and does not include file contents, recording contents, prompts, or outputs
- if you intentionally share information with us, such as in a support request or optional cloud-connected feature, that shared data is no longer purely local and will be processed accordingly
5.4 How We Use Desktop-Related Data
- To let you download and install the desktop app
- To check for and deliver updates and local AI model files
- To secure our download and update infrastructure
- To provide customer support
- To improve the desktop product where you have enabled optional telemetry
- To process billing and keep legally required accounting records, where relevant
5.5 Desktop-Related Third Parties
Depending on how you interact with the desktop product, we may use:
- Amazon Web Services (AWS) - installer distribution, update and download infrastructure, hosting, storage, and related platform services. Privacy Policy
- Cloudflare - DNS, CDN, website security, and performance services. Privacy Policy
- Stripe - payment processing and limited billing/customer data handling if you purchase paid desktop features or related services. Privacy Policy
- Resend - transactional and support-related email delivery. Privacy Policy
- Google Workspace - business communications and customer support. Privacy Policy
Website-only technologies such as Cookiebot and Google Analytics are described in the website sections above and do not form part of the core desktop app processing.
5.6 Your Controls
Depending on the feature, you may be able to:
- use the desktop app without using cloud-connected features
- disable automatic update checks in the application settings
- disable optional telemetry in the application settings, if telemetry is offered in your version of the app
- choose whether to share files, screenshots, recordings, or other information with support
5.7 Desktop Retention & Security
We keep desktop-related personal data only for as long as needed for the purposes described in this policy or as required by law.
In particular:
- support and contact records are retained only as long as reasonably necessary to respond, troubleshoot, and maintain a record of support interactions
- operational logs for download, distribution, and security are retained only as long as needed for reliability, abuse prevention, troubleshooting, and legal compliance
- optional telemetry data, where enabled, is retained only as long as needed for product improvement, diagnostics, and security
- billing, invoice, VAT, and transaction records are retained for 7 years where required to comply with Dutch tax and accounting obligations and similar EU record-keeping requirements
For the desktop product, privacy protection depends heavily on local device security as well as our own systems. You remain responsible for securing your Mac, local user account, and local storage.
7. Your Rights
We do not sell or share your personal data with third parties for their own marketing or commercial purposes. We only disclose data to trusted processors necessary to operate the service, under GDPR-compliant agreements.
Depending on applicable law, you may have rights of access, correction, deletion, portability, objection, and restriction regarding personal data we process about you.
To exercise your rights or ask a privacy question, email us at contact@omniforge.online. We will respond within 30 days of receiving your request.
8. Minors
Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data to us, please contact us and we will investigate and, if appropriate, delete that data.
9. Contact & Complaints
If you have concerns about your data, contact us at contact@omniforge.online.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
© 2026 OmniForge VOF. All rights reserved.